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Privacy Policy

Last updated: August 2026

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At NABO CrossFit, we take your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have under the General Data Protection Regulation (GDPR/AVG).

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1. Who is responsible for your data?

NABO CrossFit is responsible for the processing of personal data described in this Privacy Policy.

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Company name: NABO CrossFit B.V. 
Trading name: NABO CrossFit
Address: August Allebeplein 323, 1062AB Amsterdam
KvK number: 93503563
Email: info@nabocrossfit.com

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2. What information do we collect?

Depending on how you use our website and services, we may collect:

  • Name

  • Email address

  • Phone number

  • Address

  • Membership and account information

  • Booking and attendance information

  • Payment and transaction information

  • Communications with us, including enquiries and feedback

  • Information you provide when completing forms or signing up for a trial, membership or event

  • Technical information such as IP address, browser, device and website usage data

  • Cookie and analytics data

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Payment details may be processed directly by our payment providers. We do not receive or store full credit or debit card details unless specifically stated otherwise.

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3. Why do we use your information?

We may process your personal data to:

  • Create and manage your membership or account

  • Process payments and transactions

  • Manage class bookings and attendance

  • Provide our classes, personal training and other services

  • Communicate with you about your membership, bookings or enquiries

  • Provide customer support

  • Improve our website and services

  • Send newsletters, offers and other marketing where permitted

  • Meet our legal and administrative obligations

  • Protect our business, members and services against misuse or fraud

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4. Legal basis for processing

Under the GDPR, we must have a valid legal basis for processing your personal data.

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Depending on the situation, we process your data because:

  • It is necessary to perform a contract with you, for example to manage your membership, bookings and payments.

  • We have a legal obligation, for example to retain certain financial and administrative records.

  • We have a legitimate interest, for example to operate and improve our business, provide customer service and protect our services.

  • You have given your consent, for example for certain marketing communications or non-essential cookies.

 

Where processing is based on your consent, you can withdraw that consent at any time.

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5. How we collect your information

We may collect personal data:

  • Directly from you when you contact us, complete a form, purchase a membership, sign up for a trial or use our services.

  • Through our website and cookies.

  • Through platforms we use to provide our services, such as our membership, booking and payment systems.

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6. Who do we share your information with?

We do not sell your personal data.

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We may share personal data with trusted service providers where necessary to operate our business. These may include providers for:

  • Website hosting

  • Membership and class management

  • Payment processing

  • Email and communications

  • Accounting and administration

  • Website analytics and marketing

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These providers may only process personal data as necessary to provide their services and must handle it in accordance with applicable data protection requirements.

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We may also disclose information when required by law or where necessary to establish, exercise or defend legal claims.

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7. International data transfers

Some of the service providers we use may process or store personal data outside the European Economic Area (EEA).

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Where this happens, we take appropriate measures to ensure your personal data remains protected in accordance with the GDPR, such as relying on an adequacy decision or approved contractual safeguards.

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8. Cookies

Our website may use cookies and similar technologies to make the website function properly, remember preferences and understand how visitors use the website.

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Essential cookies may be used where necessary for the website to function.

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For non-essential cookies, such as certain analytics or advertising cookies, we will ask for consent where required. You can change or withdraw your cookie preferences through our website's cookie settings.​

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9. Marketing communications

We may send you information about NABO CrossFit, including news, events and offers, where we have a valid legal basis to do so.

Where your consent is required, we will ask for it before sending marketing communications.

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You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us at info@nabocrossfit.com.

Unsubscribing from marketing does not prevent us from sending essential communications relating to your membership, bookings or payments.

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10. How long do we keep your information?

We keep personal data only for as long as necessary for the purpose for which it was collected or where we are required to retain it by law.

Different retention periods may apply depending on the type of information. For example, financial and administrative records may need to be retained to meet Dutch tax and accounting requirements.

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When personal data is no longer required, we will delete or anonymise it where reasonably possible.

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11. How we protect your information

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration.

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We also expect the service providers that process personal data on our behalf to maintain appropriate security measures.

No online system can be guaranteed to be completely secure.

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12. Your privacy rights

Under the GDPR, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your personal data

  • Request restriction of certain processing

  • Object to certain processing

  • Receive certain personal data in a portable format

  • Withdraw your consent where processing is based on consent

  • Object to the use of your personal data for direct marketing

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These rights are subject to the conditions and exceptions set out in applicable law.

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To exercise your rights, contact us at info@nabocrossfit.com.

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We may ask you to provide information necessary to verify your identity before processing your request.

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You also have the right to lodge a complaint with the Autoriteit Persoonsgegevens, the Dutch Data Protection Authority.

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13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example when our services, systems or legal obligations change.

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The latest version will always be available on our website and will show the date it was last updated.

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14. Contact

If you have questions about this Privacy Policy or how we handle your personal data, please contact:

NABO CrossFit
Email: info@nabocrossfit.com
Address: August Allebéplein 323, 1062AB Amsterdam

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